Ritu Tiwari
Operations Executive · Clinical Nutrition & Dietetics Graduate
Streamlining operations, enhancing customer experience, and driving efficient healthcare processes.
A bit about me
Detail-oriented Operations Executive with hands-on experience in order management, customer support, doctor consultation coordination, inventory tracking, and logistics management.
With strong organizational, communication, and problem-solving skills, I am passionate about healthcare operations, customer success, and process optimization.
Professional journey
Operations Executive
Key Responsibilities
- Managing daily order processing and fulfillment
- Coordinating doctor consultations and lead assignments
- Handling customer support and query resolution
- Managing dispatch and logistics operations
- Maintaining inventory and operational records
- Preparing reports and operational data
- Coordinating between doctors, customers, and internal teams
Core competencies
A balanced mix of operational, analytical, and interpersonal skills refined through daily execution in healthcare operations.
Key milestones
High-Volume Operations
Successfully managed high-volume daily operations with consistent accuracy.
Reporting Efficiency
Improved order tracking and reporting efficiency through structured processes.
Stakeholder Coordination
Maintained smooth coordination between healthcare professionals and customers.
Timely Dispatch
Ensured timely dispatch and elevated customer satisfaction across all touchpoints.
Academic background
Bachelor's in Clinical Nutrition & Dietetics
2022 – 2025Comprehensive study of clinical nutrition, dietetics, and applied healthcare sciences.
Higher Secondary (12th)
MP BoardHigh School (10th)
MP BoardTools & software
What I bring
Let's connect
Open to opportunities in operations, customer success, and healthcare operations roles.